At Syncro, our commitment to quality is driven by a variety of systems and processes designed to educate team members to analyze and improve every thing they do. Our ISO 9001:2000 certification provides an auditable quality management framework, but we also support a number of industry-specific quality initiatives for our customers.

Some of the key elements our Quality focus include:

Automated Operator Certification Process:

Production operators are certified to processes they perform and can’t “clock in” into their work area unless the system acknowledges that they have completed the appropriate training.

Industry-Standard Training Resources:

• IPC J Standard C Solder Training/Certification classes
• Toyota Production System (TPS) concepts used drive internal Lean initiatives
• Close alignment with University of Alabama in Huntsville

Robust Data Collection:

• Selective use of SPC
• Customized performance validation testing
• Regular collection and on-line reporting of key performance metrics
• Customized reporting for customers

Commitment to Continuous Improvement

• PPAP (Pre-Production Approval Process) used in new production launches
• Kaizen events used to support joint cost reduction initiatives. Successes include:
  • Reductions in process time/personnel required
  • Reduction in raw material consumption/costs
• Weekly and monthly review of quality metrics drive improvement targets.