Customers are assigned a program manager who serves as the primary point of contact for project activities. The program manager leads a program team which includes a buyer/planner, quality engineer and other technical and administrative resources required for the project. Key features of Syncro’s program management model include:

• Formal project launch project process
• On-line project tracking
• Customized reporting
• Open two-way communications
• Formalized quarterly review methodology
• No surprise, on-time delivery.